Gatwick urges passengers to use approved car park operators
Gatwick Airport management has spoken out urging passengers to book airport parking only through approved operators, after over a hundred people were left stranded by a rogue trader.
Gatwick First Parking, an unapproved operator, ceased trading last week. They dumped all cars and owners were left with no way of locating their vehicles.
Thankfully, Gatwick Airport was able to reunite many passengers with their cars using its own number plate tracking system.
Following the incident, the airport has reiterated its advice to only use official airport car parks or approved off-airport parking operators, of which a list is available on their official website: http://www.gatwickairport.com/parking/other-parking-options/operator-scheme/
Help Me Park and Cophall Parking are both members of Gatwick’s off-airport Approved Operators Scheme, set up to help passengers make informed and confident choices about their airport parking.
The scheme is run in partnership with the British Parking Association and all members undergo regular checks to maintain their official status and protect customers from falling prey to rogue traders.
Chris Banford, Senior Commercial Operations Manager at Gatwick Airport, said: “We sympathise with any of our passengers who put their trust in Gatwick First Parking and have been affected by its abrupt collapse and the lack of information provided in the aftermath.
“This company had absolutely no affiliation to Gatwick Airport and we strongly recommend that passengers should avoid non-approved firms going forward.
“By using official on-airport parking or companies in our Approved Operators Scheme instead, passengers will eliminate the risk of experiencing a distressing incident like this in the future.”